Disclaimer & Limitations

FixWeb runs automated checks against URLs and hostnames you submit. The checks are heuristic: they look for patterns commonly associated with website-quality, crawlability, search presentation, accessibility, performance, form, media, and runtime issues. Pattern-matching is fundamentally lossy. We can — and sometimes do — produce false positives and false negatives.

FixWeb is not:

• a substitute for a human SEO, accessibility, performance, UX, legal, or engineering review;
• a guarantee that your website is complete, compliant, accessible, performant, searchable, or conversion-ready if no findings appear;
• a guarantee that any finding is material in your environment;
• professional or legal advice of any kind;
• a compliance-certification tool (FixWeb is not SOC 2, ISO 27001, PCI DSS, HIPAA, or any other framework's “official” auditor — check our acceptable-use policy for what we do and do not attest to).

False positives. A finding labeled “critical” does not always mean your application has a critical business issue. The check may have triggered on a pattern that, in your specific stack, is benign. We work hard to suppress false positives but cannot eliminate them.

False negatives. A clean scan does not prove your website is issue-free. Heuristic checks miss issues that require domain knowledge, business-context understanding, authenticated workflows, or test cases we have not implemented.

For systems where accessibility, SEO, performance, compliance, or conversion quality is critical to your business, you should layer FixWeb with specialist review and rigorous code review.

Some FixWeb findings include suggested remediations — written instructions, code snippets, or text intended to be passed to an AI coding assistant. These suggestions are generated automatically, in some cases by a large language model. They are intended as a starting point for your own investigation, not as drop-in code.

Before applying any suggested remediation, including any text we label as a “prompt” or “fix,” you must:

1. read it in full and confirm you understand what it changes;
2. confirm it is appropriate for your specific stack, framework version, and configuration;
3. test it in a staging environment that mirrors production;
4. review the diff with someone qualified before merging;
5. be prepared to roll back if the change causes unexpected behavior.

Pasting an AI-generated suggestion straight into production code without review is at your own risk. EGO HERO LLC accepts no liability for outages, data loss, security regressions, or other damages caused by applying a FixWeb-suggested fix without independent verification.

Owner-depth checks crawl pages you authorize with browser automation and optional test-account context. While we rate-limit (sustained 10 req/sec per target), use a distinctive User-Agent (FixWebScanner/1.0), and keep the scope limited to website-quality behavior, automated browsing can in rare cases:

• cause slowdowns or error spikes;
• create analytics, logging, cart, account, or workflow events from the test account;
• trigger your monitoring, bot-management, or abuse-prevention systems;
• consume third-party API quotas if your pages call upstream services during normal rendering.

We strongly recommend using staging environments or least-privileged test accounts. If you must scan production, do so during a low-traffic window. By initiating an owner-depth scan, you acknowledge and accept these risks.

Our severity labels (critical, high, medium, low, info) are calibrated against typical websites and web applications. They do not consider your specific traffic mix, user population, compliance obligations, conversion goals, or content strategy. A “low” finding may be material for a checkout flow; a “critical” finding may be irrelevant for a temporary campaign page. You are best positioned to translate a finding into a real-world priority.

You are solely responsible for confirming you have authority to test every URL or hostname you submit. Owner-depth scans, even though we require ownership verification, do not relieve you of this responsibility — verification proves you control the DNS or HTTP response of a target, not that you have legal or contractual authority to test every private route or third-party service connected to it. See our Acceptable Use Policy for the full picture.

EGO HERO LLC's liability for any claim arising from your use of FixWeb is governed by Section 10 of the Terms of Service, including the cap on aggregate damages. By using FixWeb you acknowledge that you have read and understood that section.

support@fixweb.app.